Tracking status explainer

What does “Available for Pickup” mean?

Normalized category: Pickup required

What it means

The parcel is at a carrier pickup location or postal outlet waiting for the recipient.

What normally happens next

Bring the notice card and matching photo ID to the pickup location within the carrier's holding window.

Is action required?

Yes — you'll likely need to take a step.

When to contact the carrier

Contact the carrier if the pickup location or holding deadline is unclear.

Package still not moving?

Use the Lost Package assistant for step-by-step troubleshooting based on the last scan.

Open the assistant

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